Frequently Asked Questions
Everything you need to know about our iconic fashion and collectibles.
How can I track my order?
Once your order has been adopted and shipped, you will receive an email with a tracking number and a link to monitor your package's journey to its new home.
What is your return policy for apparel and dolls?
We offer a 30-day return policy for all unworn apparel and unopened collectibles. Items must be in their original packaging with all tags and adoption papers intact.
Do you offer international shipping?
Yes, we ship our fashion collections and dolls worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your clothing materials safe for children?
Absolutely. All our apparel and doll accessories are made from high-quality, non-toxic fabrics that meet or exceed global safety standards for children's products.
How do I care for my Cabbage Patch Kids clothing?
Most of our fashion items are machine washable on a gentle cycle. We recommend air drying to preserve the quality of the fabrics and intricate details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.